FAQs
We have collected the frequently most asked questions down below. To reveal the answer simply click on the question and the answer will appear. Can't find what you are looking for? Don't hesitate to contact us by email.
Normal handling time is 2-3 days. The order should arrive at your adress within 8-12 business days.
To make a return, please sent us an email with your provided order number.
You can always contact our support team at support@valively.com
Our products comes with an one year warranty from the day you receive your order.
All orders are currently shipped from our specialized fulfilling agent in Shenzhen China but we are working hard to get our products shipped from US for faster delivery times.
More questions? Don't hesitate to contact our dedicated support team!
support@valively.com
